Help Center
How can we help?
Short, practical guides for everything Victory Vault. No fluff.
Getting started in 3 steps
1
Create your account
Create your account with email. No card is required just to create an account.
2
Choose a plan
Pick Starter, Pro, Victory Launch, or Growth Retainer. A card is only required when you choose a paid plan — paid plans start billing at checkout and are covered by the 30-Day Confidence Guarantee.
3
Choose your business type
Choose the template pack that best fits your business.
4
Generate your first content
Once your subscription is active, open the AI Content Generator and create your first campaign content.
Getting started
Generating content
Use the prompt box to describe what you want. Pick a platform (Instagram, email, ad), set a tone, and Victory Vault drafts variations you can edit or send straight to your calendar.
The content calendar
Every draft you save lands on the calendar. Drag items between days, set a publish time, and mark them as scheduled. The dashboard shows what's coming up this week.
Building a campaign
Build email and SMS campaigns from one builder. Email campaigns send live and push each contact through your CRM with tracked recipient counts. SMS campaigns can be drafted and saved today — live SMS delivery is coming soon.
Connecting your CRM
Visit Integrations to paste a Zapier or Make.com webhook. Victory Vault auto-sends every new lead — tagged by business type — to HubSpot, Zoho, or Pipedrive.
Social Command Center
Connecting your profile links
Add your Facebook, Instagram, TikTok, LinkedIn, YouTube, and Google Business profile links in the Social Command Center. Once saved, you can open any profile straight from the app.
Planning and publishing posts
Plan posts on the calendar, move them through Draft, Planned, Ready to Post, Posted Manually, and Archived, and copy captions in one tap. Publishing is manual today — direct publishing is rolling out in phases.
Pricing and billing
Billing & plans
Manage subscription and payment method from Settings. All plans are month-to-month — cancel anytime, no calls. Refunds are covered by our 30-Day Confidence Guarantee; see the View Refund Policy.
Software plans vs. service packages
Starter and Pro are software plans you run yourself. Victory Launch and Growth Retainer are hands-on service packages that include work from our team. Compare both on Pricing.
Beta feedback
Sending beta feedback
Beta testers can work through the setup checklist and send feedback from the Beta page. Tell us where things felt confusing, slow, or off-tone for your trade.
Support
Contact support
Email support@getvictoryvault.com — we reply the same business day. Pro and Growth plans get priority queue.